Return Policy

Lifetime Money-Back Guarantee Policy

Cleanox – Powerful Results. Guaranteed for Life.

At Cleanox, we stand firmly behind the quality and performance of every product we offer. Our mission is to provide premium, hand-made cleaning and polishing solutions designed with care, precision, and reliability. Every item we deliver reflects our commitment to quality—and we back that with a Lifetime Money-Back Guarantee.

Our Promise to You

We offer a lifetime money-back guarantee on all Cleanox products. If you are not completely satisfied with the performance of any product, we will issue a full refund—no questions asked—as long as the following simple conditions are met:

1. Product Performance Guarantee

If any Cleanox product does not perform as advertised or described in our marketing, we will refund your purchase in full.

2. Refund Process Requirements

To request your refund, please provide the following:

  • Video Demonstration:
    A clear, unedited video showing how you are applying the product exactly as instructed. The video must clearly show both the application process and the final results.

  • Proof of Performance Issue:
    The video must show that the product did not perform the advertised function (cleaning, polishing, etc.) on the intended surface.

  • Product Quantity Proof:
    Your video must clearly show the remaining amount of product in the bottle. If a significant portion has been used, please also include footage of where the product was applied prior to the demonstration.

  • Purchase Verification:
    Contact us using the same phone number used at the time of order, and include your full name as listed on the order. Refunds cannot be processed without confirming the order was made directly through Cleanox.

3. How to Claim Your Refund

  • Record a clear video showing the issue as outlined above.

  • Send the video along with your purchase details (name and phone number) to our customer support team via WhatsApp:
    👉 https://wa.link/an04hj

  • Once reviewed and verified, we’ll process your full refund.

4. Refund Policy Conditions

  • Product must be used strictly according to the instructions provided on the packaging or user guide.

  • Lifetime guarantee only applies to products purchased directly from Cleanox (not third-party sellers).

  • Refunds are only valid if product fails to perform as marketed, and proof of correct usage is provided.

5. Exclusions

Refunds will not be granted in the following cases:

  • Misuse or improper application of the product.

  • Normal wear and tear, or use beyond the product’s intended scope.

  • Personal preferences, such as dissatisfaction with the scent or a change of mind.

  • Incorrect usage without proof of correct application.

Why We Offer This Guarantee

At Cleanox, we believe in earning your trust through quality and results. We want your experience with our products to be risk-free. That’s why we offer a Lifetime Money-Back Guarantee—so you can shop with total confidence.

To protect our customers and our brand from misuse, we ask for clear, honest proof in case of refund requests. This ensures fair treatment for everyone.

Need Help? We're Here for You.

If you have any questions or need assistance with a refund claim, please don’t hesitate to reach out.

📲 WhatsApp Support: https://wa.link/an04hj